Expert Knowledge
Why Shop New Arrivals First
Frequently Asked Questions
How often is the New Arrivals collection updated?
Epitex adds new products to this collection on an ongoing basis as they become available — there's no fixed schedule, so it's worth checking back every few weeks to see what's new.
Can I be notified when new products are added?
Follow Epitex on social media or sign up for the newsletter to get notified when new collections and designs launch, before they're widely promoted.
Do new arrivals eventually go on sale?
Yes — like the rest of the Epitex range, new arrivals are occasionally included in seasonal promotions and the Monthly Special once they've been in the catalogue for a while.
Are new arrivals covered by the same warranty and delivery policies as other products?
Yes, all new arrivals come with the same free delivery within Malaysia and standard product warranty as the rest of the Epitex catalogue.
Can I return a new arrival if it doesn't suit my needs?
New arrivals follow Epitex's standard returns and exchange policy — check the product page or contact customer service for specific terms on a given item.
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